• Do you want to be part of an organization that really cares about its people and its clients AND demonstrates that every day?
• Do you love technology AND interacting with people?
• Do you enjoy being a Hero every morning when you walk into work?
• Are you interested in joining a close-knit team that works together and is building something special?

If so, then read on, as EXP Technical could be the place for you.

EXP Technical provides custom IT solutions and support to small and medium sized business in the Greater Seattle Area. We can provide a complete outsourced IT department or augment our clients existing IT team. We create custom, plan-driven solutions to meet each client’s strategic needs.

At EXP Technical we believe that technology exists to serve people and make their lives and jobs easier. We treat our clients’ needs as if they were our own and build a custom, plan-driven set of services for each one. That is why we rarely, if ever, lose a client.

We like what we do, have positive attitudes, and use our brains to do good work efficiently. We treat our employees fairly, with respect and value each and every person’s input. We foster long-term relationships with our employees as well as our customers.

• You are an IT Infrastructure generalist who can work on anything from desktop to a firewall.
• You are willing to crawl under a desk and fix a PC but can also sit and write an Annual Technology Plan and IT Budget.
• You are a customer service fanatic and love building strong client relationships.
• You are personable, presentable, articulate and can communicate with people at all levels, including business owners and C level staff.
• You are organized, detailed orientated and adaptable.
• You like managing your own set of clients and your own schedule. You can successfully juggle scheduled client visits, random client requests for help and IT projects, all while keeping track of your time and making sure your client’s documentation is up to date.
• You are not a lone wolf. You can learn, implement, and contribute to EXP best practices in client engagement, project management and technology choices.
• You love to learn new technology and share your learning with others in Knowledge Base Articles and brown bag sessions.

You will still need to be a geek too, with some or all of the following:

• 8-10 years IT experience, with at least 3 years IT consulting experience highly preferred
• Strong Windows Sever knowledge; Active Directory, DNS, DHCP
• Strong knowledge of Microsoft/Office 365
• Working knowledge of Azure and/or AWS
• Solid networking knowledge; LANs, WANs/routing
• Strong virtualization knowledge; VMWare ESXi, Hyper-V
• Solid security knowledge; Firewalls, End-point protection, MDM/EMM
• Strong knowledge of backup and recovery solutions; Datto, Veeam, Altaro, ShadowProtect, etc.

• We would prefer someone with at least an Associate level degree (with a technology focus) but equivalent experience would also work.
• We would also favor candidates who have Microsoft, VMware, Cisco, or AWS Certification.

• Must maintain a good driving record, valid driver’s license, and up-to-date car insurance at all times.
• Must be able to move, stand, crouch, stoop, crawl, and work with constant manual dexterity anywhere a client’s computer, server, etc. might be located.

It depends on you and what you bring to the table. We offer:

• Competitive Hourly Wage DOE
• Overtime (hours over 40 in a designated work week) paid at x 1.5
• Health Care/Dental/HSA
• 401K with matching
• Parking, and mileage reimbursement
• 12 Days PTO + 11 Holidays
• Gym membership contribution

Job Type: Full-time

Salary: $90,000.00 – $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Experience:

• IT management: 8 years (Preferred)

Work Location: In person