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What’s your backup and disaster-recovery / business-continuity plan? How does EXP Technical keep businesses online during a catastrophe?
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How does EXP Technical handle security, backups, and compliance (PCI, HIPAA, etc.)?
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What’s your typical response time and what SLAs do you guarantee for outages?
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Do you offer 24/7 monitoring, and what are your support hours / response times (SLA)?
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How much do IT services cost for a small or medium-sized business in Seattle?
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What businesses do you support for your IT services?
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Where can I find IT services for my business in Seattle?
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